Senior IT Administrator

📋 Description

• First point of IT contact for 300+ employees across the U.S.
• Support macOS and modern cloud-based tools in a fast-growing environment.
• Own issues end-to-end, diagnose root causes, and deliver reliable solutions.
• Collaborate with People Ops, Workplace, Engineering, Sales, Recruiting, and Security.

🎯 Requirements

• 2-4 years end-to-end IT support in a fast-growing startup, macOS focus
• Cloud-first with hands-on SaaS IT systems (Jamf, Google Workspace, Okta, Intune)
• Experience managing SAML IDP in Okta; Zero Trust and Device Trust knowledge
• Experience with IT helpdesk systems (Jira Service Management preferred)
• Deploy/maintain conference room systems, networking, desk tech
• Strong analytical/problem-solving; ability to triage by severity/urgency

🎁 Benefits

• Competitive salary and meaningful equity
• Healthcare coverage for you and dependents
• Unlimited PTO and flexible vacation
• Paid Family Leave and generous parental leave
• Self-Care Days and remote wellbeing resources
• Learning support for management training, conferences, certifications