Senior IT Support Officer

📋 Description

• Investigate and resolve hardware and software problems.
• Set up workstations (laptops, desktops, docks, monitors).
• Install software and deploy laptops per SOE.
• Manage hardware/software inventory and routine backups.
• Provide IT support and communicate with business users; escalate if needed.
• Test new application systems and hardware; resolve config conflicts.

🎯 Requirements

• Degree in IT or equivalent (essential).
• Self-motivated; ability to work independently and prioritise.
• Eager to learn, proactive and willing to share knowledge.
• Strong analytical and problem-solving; root cause analysis.
• Excellent admin and organisational skills; multi-disciplinary team.
• Office 365 Admin and Azure AD experience.

🎁 Benefits

• Development and global opportunities.
• Wellbeing and connection initiatives.
• Flexible, equal opportunity employer.