Senior IT Support Specialist - India

📋 Description

• Handle IT support requests from internal end users.
• Follow up on outstanding requests and ensure timely resolution.
• Create accounts and configure hardware as part of the on-boarding process.
• Assist with employee training and onboarding.
• Manage and monitor internal IT assets to ensure accurate inventory records.
• Support computers, printers, scanners, computer peripherals.

🎯 Requirements

• 4-6 years of IT experience, or equivalent education.
• A strong desire to learn new technologies.
• Process driven and highly organized.
• The ability to give and receive constructive feedback.
• The ability to thrive in a fast-moving, team-oriented, collaborative environment.
• You can demonstrate critical thinking to resolve day-to-day end user issues.

🎁 Benefits

• Remote-first work environment
• Work with amazing talent across each department
• Opportunity to share and grow expertise
• Voice in the organization with seasoned executive team
• Supportive board
• Equal opportunity employer