Senior IT Systems Engineer (L3 Support)

📋 Description

• Serve as the primary escalation point for complex technical issues from L1 and L2 engineers
• Architect, implement, and manage enterprise-grade SSO and Identity Provider (IDP) solutions.
• Manage and optimize Google Workspace and Administration at an expert level, including advanced
• Serve as the Subject Matter Expert (SME) for the Atlassian suite, specifically Jira Service
• Enforce email security standards by configuring and monitoring SPF, DKIM, and DMARC protocols.
• Automate user lifecycle management through SCIM, JIT, and other advanced provisioning protocols.

🎯 Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• 7–10+ years of experience in IT support, system administration, or infrastructure engineering.
• Advanced certifications such as Professional Google Workspace Administrator, GCP Cloud Architect
• Proven track record of managing complex identity migrations and enterprise-level MDM deployments.
• Deep expertise in Single Sign-On (SSO) integration and Identity Provider (IDP) solutions (e.g.
• Mastery of identity protocols including OAuth 2.0, SAML 2.0, and OpenID Connect.