Senior Lead - Operational Performance & Excellence

📋 Description

• Set Clear Standards: Translate strategy into outcome-led performance tiers (good, great, below
• Optimise Operations: Analyse data to uncover bottlenecks, eliminate structural inefficiencies, and
• Empower Teams: Build a high-performance culture by providing transparent visibility and practical
• Align & Communicate: Partner with People and comms teams to keep operational expectations
• Elevate Capability: Collaborate with learning partners to design coaching and training programs
• Shape Future Talent: Map performance data to skill gaps to guide targeted training and long term

🎯 Requirements

• Experience in operational excellence, business intelligence, or performance management inside a
• Super analytical and love working with complex data; comfortable partnering with Data teams and can
• Fascinated by the intersection of people and technology, with a genuine interest in using AI and
• Excel at building relationships and collaborating across People, tech, and business teams to get
• Comfortable navigating ambiguity, driving work independently as a senior contributor, and
• Bring a continuous improvement mindset and love solving complex, structural problems to build

🎁 Benefits

• £90,400 - £114,250 base salary + equity + benefits
• £1,000 learning budget every year for books, courses, and conferences.
• Home office setup: MacBook, plus extra support for your work-from-home setup if you're fully remote.