Senior Lead, People Team

📋 Description

• Serve as the primary HR contact for all Costa Rica employees and managers; coach leaders on org
• Localize and implement global HR policies, programs, and culture initiatives.
• Provide HR metrics and insights to leadership.
• Build strong partnership with site leadership, aligning HR priorities with business goals.
• Guide managers on performance management, PIPs, career development, and performance processes.
• Manage investigations and employee relations issues to compliant resolution.

🎯 Requirements

• 6–8+ years of progressive HR experience, including site-lead or sole HR responsibility.
• Deep knowledge of Costa Rican labor law, payroll, and statutory benefits.
• Experience with CCSS/Caja and INS, managing formal reporting requirements.
• Direct experience in U.S.-based multinational companies, adapting policies to Costa Rican
• Up-to-date knowledge of recent labor law reforms in Costa Rica.
• Proven experience in employee relations, performance management, policy implementation, and change

🎁 Benefits

• Competitive salary in CRC
• Private supplemental health and life insurance
• Generous paid time off aligned with Costa Rican law plus company holidays
• Additional time off after one year of service for birthday, anniversary, and Tico Time