Senior Manager, Content and Communications

📋 Description

• Lead an integrated content and communications strategy that connects Fullstory's positioning and
• Create compelling content across formats, including original research, thought leadership, customer
• Shape Fullstory's voice as our editor-in-chief, writing and editing high-priority work, validating
• Drive public relations and executive communications in partnership with Matter Communications
• Build reusable AI skills and workflows in Claude that help colleagues research, draft, edit, and
• Improve the impact of our work by coordinating priorities across Brand, Campaigns, Product

🎯 Requirements

• A portfolio of writing and editing that demonstrates command of language, a distinctive point of
• Experience owning content strategy through execution, including setting priorities, developing and
• Experience managing external communications channels, including shaping executive perspectives
• Examples of practical AI work beyond basic drafting, such as reusable skills or workflows adopted
• Experience leading editorial work across teams and external partners, including giving actionable

🎁 Benefits

• Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London.
• Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based
• Learning opportunities. We provide professional development opportunities through training programs
• Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.
• Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual
• Paid parental leave. Fullstorians balance the needs of their growing families without the added