Implement the service delivery strategy defined by the organization
Ensure that quality and service delivery standards are met and exceeded
Collaborate with Sales, Marketing, Operations, Engineering, QA, and IT to improve overall customer
Manage support operations and performance activities, customer satisfaction
Drive operational improvements as it relates to customer satisfaction
Represent the Services functions on product teams and in various other Rubrik decision-making forums

🎯 Requirements

Bachelor's degree in any discipline
At least 7-10 years of experience working in technical customer support organizations
At least 3 years' experience as a people manager in support organizations, including proven track
Excellent written and verbal communication skills
Planning, Decision Making, Staffing, Process Improvement
Excellent interpersonal and teamwork skills

🎁 Benefits

Bonus potential
Equity
Benefits

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