Senior Manager, Vault Operations

📋 Description

• Own P90 intake and outtake speed as the top operating metric, measured in raw hours inclusive of
• Build the forecasting and capacity model that ties inbound volume to staffing, shifts, and machine
• Design shift and weekend coverage around a raw-hours clock, not a business-day calendar.
• Instrument it. Know your numbers daily, not at month-end, and escalate before a backlog becomes a
• Own the full vault P&L, including labor, lease, insurance, shipping, packaging, software, and
• Build the model and the case for new revenue channels: enterprise vaulting, shipping and insurance

🎯 Requirements

• You think like an owner, not a supervisor. You've held a P&L or a large budget and made real
• You've owned a throughput number in a high-volume physical operation. Fulfillment, 3PL, e-commerce
• You lead through other people. You delegate, set clear expectations, and develop your managers to
• You're a critical thinker. You get to root cause, question the premise, and build systems that hold
• You're strong in front of customers. You're the person we'd want in the room with an enterprise
• You build the model yourself. Strong analytical chops. You don't wait for Finance or Analytics to

🎁 Benefits

• We cover 85% of your medical, dental, and vision, and up to 50% for dependents. HSA/FSA available
• Generous PTO that people actually take
• Parental leave at full salary
• $200/month wellness + $100/month home office stipend
• Free DoorDash Pass membership, because dinner shouldn't be a decision
• Remote-first (for most positions), with WeWork access when you want a room with other humans