Senior Merchant Implementation Manager

📋 Description

• Lead merchant implementation projects from onboarding through successful launch, establishing clear
• Proactively identify project risks by collaborating with leadership and subject matter experts
• Monitor project tasks and milestones to ensure deadlines are met, while maintaining comprehensive
• Review solution requirements and success criteria upon account assignment, then guide merchants
• Assess merchant needs and configure software and fulfillment services according to defined project
• Support merchants in configuring standard integrations and using software solutions effectively to

🎯 Requirements

• 3–5 years of experience in Merchant Implementation, Merchant Success, onboarding, project
• Willingness and ability to travel up to 20% within the United States.
• Strong project management capabilities, including the ability to manage timelines, priorities
• Strong perceptive and analytical skills, with the ability to understand merchant needs and
• Ability to clearly explain technical concepts and systems to non-technical audiences.
• Excellent verbal and written communication skills, with a strong customer-focused approach.

🎁 Benefits

• Base salary range of $71,942–$119,903, with compensation determined by experience, skills, and
• Eligibility for participation in a discretionary performance-based bonus plan in accordance with
• Medical, dental, vision, and basic life insurance.
• Paid maternity and parental leave.
• Paid holidays and flexible time off.
• Paid sick leave.