Senior Pre- & Post-Sales Customer Engineer, Enterprise

📋 Description

• Partner with Account Directors on pre-sales motions for new customer acquisition, product
• Craft and deliver tailored demos, lead technical evaluations through requirements gathering
• Lead onboarding for strategic customers, including planning, implementation, integrations, and
• Diagnose root causes of stalled adoption and design a path forward
• Serve as escalation point for complex technical challenges
• Build playbooks, document repeatable fixes, coach peers, and improve workflow

🎯 Requirements

• 5 to 8 years of experience in sales engineering, solutions engineering, technical account
• Deep hands-on experience with web technologies including HTML, CSS, JavaScript, and REST APIs
• Proven experience managing strategic Enterprise accounts
• Demonstrated ability to solve ambiguous problems involving multiple variables and tradeoffs
• Experience connecting technical execution to business outcomes
• Hands-on use of AI tools for account research, content creation, or workflow automation

🎁 Benefits

• Employer-heavy coverage with $0 premium options
• Strong 401(k) match
• Equity
• Flexible time off