Senior Process Optimization Specialist, iQueue for Infusion Centers

📋 Description

• Partner with infusion center customers and ancillary departments (e.g., lab, pharmacy, radiology)
• Build and maintain trusted advisor relationships with key customer stakeholders and executive
• Identify operational bottlenecks through on-site observation and customer data analysis, test
• Design scalable operational playbooks, tools, and training programs that establish best practices
• Lead large-scale change management initiatives, proactively communicating project progress, risks
• Collaborate cross-functionally with Product, Customer Success, Engineering, Sales, and Marketing to

🎯 Requirements

• 7+ years' experience with a proven track record of operational excellence, encompassing analytical
• 5+ years' experience in a client- or customer-facing role such as management consulting, project
• Bachelor's degree (or equivalent years of related experience) in industrial/systems engineering (or
• Excellent strategic thinking, organizational agility and project management skills
• Lean expertise
• Exceptional analytical, communication, and relationship-building skills, with demonstrated

🎁 Benefits

• Intellectual and emotional satisfaction of solving tough operational problems in healthcare while
• Competitive compensation package that includes base salary, target bonus, and stock options
• 401(k) Match
• Comprehensive healthcare benefits
• Generous Paid Time Off and Parental Leave
• Monthly reimbursement for Skill Building