Senior Product Engineer, AI SaaS - Customer Facing

📋 Description

• Rapid prototyping of demo features for sales and customers.
• Field engineering presence: credible technical voice on calls.
• Productionisation: turn prototypes into robust product with UK squads.
• Feedback loop: capture field insights and feed Product/Engineering.
• Test-and-play support: build trial/POC environments and features.
• Federal support: work inside FedRAMP with US team.

🎯 Requirements

• 5+ years in software engineering, shipping features fast in startups.
• Customer-facing background in forward deployed/solutions at a B2B SaaS company.
• US citizen; background check for federal compliance.
• Based in NYC area or willing to relocate; US hours with UK overlap.
• Willing to share the US federal on-call rota.
• Production LLM experience; GovCon familiarity; prompt engineering; TS stack.

🎁 Benefits

• Meaningful stock options.
• Comprehensive health, dental, life insurance.
• 401(k) with company matching.
• Unlimited vacation and paid parental leave.
• Laptop provided; regular company events.
• Flexible work: NYC-based with Midtown collaboration.