Senior Product Marketing Manager

📋 Description

• Shape the ICP and audience for the Intercom helpdesk and additional products for teams - who we're
• Own core messaging and drive cross-functional alignment on what we're saying, why, and how it shows
• Define and build the external narrative for the AI-first Helpdesk
• Partner with Product, GTM and Lifecycle to communicate product investment and progress to existing
• Build high-impact enablement for sales and customer success teams
• Lead launches and go-to-market moments for new products and capabilities releases

🎯 Requirements

• 5+ years in product marketing, ideally in B2B
• Owned a core product area end-to-end from ICP and positioning through to launches and field
• Experience in fast-moving environments with rapid product shipping
• Experience with customer retention or expansion motions is a strong plus

🎁 Benefits

• Competitive salary and equity in a fast-growing start-up
• Lunch served every weekday, plus snack foods and stocked kitchen
• Regular compensation reviews
• Unlimited access to Claude Code and best-in-class AI tools
• Pension scheme & match up to 4%
• Life assurance, health and dental insurance