Senior Program Manager, AI Ops (GTM)

📋 Description

• Serve as the connective glue between the Revenue organization and our Enterprise Systems team of
• Translate prioritized business use cases into technical development requirements and user stories
• Establish and maintain processes and policies around AI usage at Motive, in partnership with
• Partner with business and data teams to identify, prepare, and maintain high-quality data sources
• Own the internal development roadmap for AI agents, applications, and prompts. Guide an agile
• Collaborate closely with the Revenue Developers who conduct the tactical agent, application, and

🎯 Requirements

• Mixed business and technical background. You can “speak code” with developers and technical teams
• 5+ years of product / program management experience, including at least 2 years of experience
• 2+ years hands-on proficiency with GenAI fundamentals — prompt engineering (zero-/few-shot
• Ability to model LLM operating costs (token burn, model choice, usage forecasts) and keep spend
• Experience creating business cases to justify internal tool investments
• Fluency in Agile for AI: backlog triage, sprints, rapid A/B experiments, and post-release

🎁 Benefits

• Health, pharmacy, optical and dental care benefits
• Paid time off
• Sick time off
• Short term and long term disability coverage
• Life insurance
• 401k contribution