Senior Program Manager, Disaster Recovery

📋 Description

• Lead the annual plan development, review, and executive sign-off lifecycle for critical product and non-product systems.
• Integrate disaster recovery vulnerabilities, SRF findings, and exercise gaps into risk frameworks to quantify and reduce operational risk.
• Author program updates, annual compliance metrics, and responses to audit findings.
• Coordinate unified Gamedays and quarterly technical tests to ensure failover predictability of critical applications.
• Benchmark and audit technical execution against RTO and RPO targets.
• Convert static continuity playbooks into runnable procedures to optimize recovery coordination.

🎯 Requirements

• Active CBCP designation required.
• Cloud infra (AWS), containers, DB sync, and centralized config dirs.
• Crisis competency: lead technical responses during high-severity outages.
• Excellent verbal and written communication; distill SPOFs into actionable metrics.
• 7+ years in DR program management in cloud-native environments.

🎁 Benefits

• Healthcare
• 401(k) retirement account
• Paid sick time
• Paid personal time off
• Paid parental leave
• Eligible for Twilio equity plan and corporate bonus plan