Senior QA Engineer – ServiceNow

📋 Description

• Define, develop, and execute comprehensive testing strategies for ServiceNow implementations
• Create and maintain test plans, test cases, test scripts, test data, and quality documentation
• Lead the design, implementation, and maintenance of automated test suites using ServiceNow
• Establish and promote testing standards, automation best practices, and quality gates across
• Validate ServiceNow modules and capabilities, including ITSM, ITOM, ITAM, CSM, HAM, SAM, CMDB
• Test integrations between ServiceNow and external systems using REST APIs, IntegrationHub, web

🎯 Requirements

• At least 5 years of professional experience in software quality assurance, quality engineering, or
• Minimum 3 years of hands-on experience testing ServiceNow implementations, configurations, and
• Strong understanding of software testing methodologies, including functional, regression
• Practical experience with ServiceNow Automated Test Framework (ATF), including creating
• Experience testing ServiceNow modules such as ITSM, ITOM, ITAM, CSM, HAM, SAM, CMDB, Discovery, and
• Hands-on experience validating integrations through REST APIs, IntegrationHub, web services, and

🎁 Benefits

• Flexible Working Culture: Benefit from a flexible-first working environment designed to support
• Global Collaboration: Work alongside international teams and contribute to enterprise technology
• Professional Development: Access mentorship, learning programs, leadership development
• AI and Technology Exposure: Gain experience working with AI-powered enterprise platforms and
• Well-being Support: Access well-being resources and regionally tailored programs designed to
• Time to Recharge: Benefit from paid volunteer time and initiatives such as August Free Fridays.