Senior Research Director, Customer Success - Automotive

📋 Description

• Lead the day-to-day senior relationship with clients across the U.S. and Canadian markets, building
• Own account deliverables and timelines, remaining hands-on throughout the reporting process from
• Manage client expectations and navigate challenging situations, balancing client needs with NIQ
• Develop a deep understanding of clients' business priorities and identify opportunities for
• Lead development of proposals for contract renewals and incremental opportunities.
• Navigate large data sets across multiple sources to test hypotheses and translate findings into

🎯 Requirements

• 7+ years of experience in market research, insights, brand tracking, advertising tracking, or
• Automotive industry experience strongly preferred, ideally supporting automotive manufacturers
• Demonstrated ability to synthesize complex research and data into compelling, strategic insights.
• Exceptional presentation and communication skills with executive presence.
• Ability to operate with a high degree of autonomy and sound judgment.
• Proven ability to lead multiple concurrent projects and manage timelines.

🎁 Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)