Senior Researcher

📋 Description

• Plan and execute research studies from initial study design through analysis and final stakeholder
• Apply a broad range of qualitative and quantitative methods, including generative interviews
• Recommend the most appropriate research methodology for each business or product question, while
• Manage research operations, including participant recruiting and screening, scheduling, incentives
• Synthesize research findings into clear, well-supported insights and recommendations that product
• Present research outcomes to client stakeholders, clearly explaining methodology, limitations

🎯 Requirements

• 5+ years of experience in user research, design research, or a closely related discipline.
• Strong hands-on expertise in qualitative research methods, combined with working knowledge of
• A portfolio or set of case studies demonstrating research findings that influenced meaningful
• Experience presenting research findings to client or senior stakeholders and confidently explaining
• Proven ability to work within cross-functional product teams alongside designers, product owners
• Familiarity with service design practices and artifacts, including journey maps, service

🎁 Benefits

• Opportunity to work on research initiatives that directly influence product and service decisions
• Embedded collaboration within multidisciplinary teams spanning research, design, product, and
• Strong opportunity to deepen client-facing, consulting, facilitation, and strategic research
• Exposure to varied research challenges and mixed-method approaches across client engagements.
• Opportunity to use AI-assisted research tools to improve efficiency while maintaining rigorous
• Collaboration with experienced research and design leadership, along with opportunities to mentor