Senior Site Reliability Engineer, Observability

📋 Description

• Design and implement monitoring, alerting, and dashboards in New Relic.
• Define and implement SLOs/SLIs and error budgets; coach teams.
• Lead alert noise reduction; tune thresholds; actionable alerts.
• Optimize observability costs; manage log ingestion and NR config.
• Improve observability maturity: structured logging, metrics, tracing.
• Develop Terraform IaC for monitoring resources and governance.

🎯 Requirements

• 7+ years in SRE/DevOps with observability focus.
• Hands-on delivery while coaching teams; Agile experience.
• New Relic (APM/Infra/Logs) and NRQL proficiency.
• Structured logging, RED/USE metrics, tracing, dashboards.
• SLOs/SLIs and error budgets for reliability.
• Incident management tools: Incident.IO, PagerDuty, OpsGenie.
• Terraform IaC for monitoring infra; governance standards.
• PowerShell, Azure DevOps; Windows-centric environments; Octopus Deploy.

🎁 Benefits

• R&R days to rest and recharge.
• Wellness reimbursement and weekly onsite/virtual programs.
• Generous vacation policy; flexible time off when needed.
• Parental leave and family planning benefits.
• Catered lunches and premium snacks; team events.