Senior Software Engineer, Agent Runtime & Customer Workflows

📋 Description

• Design and build reliable, scalable backend systems and APIs that power AI-driven customer
• Build and evolve production agentic systems involving tool use, orchestration, context management
• Solve hard applied AI problems across retrieval and RAG, grounding, model selection, hallucination
• Develop evaluation strategies using representative datasets, automated and human evaluation
• Improve production reliability through guardrails, fallbacks, retries, observability, monitoring
• Build asynchronous and distributed processing workflows that support high-volume AI workloads.

🎯 Requirements

• 5-7 years of professional software engineering experience, with a strong foundation in backend
• Hands-on experience building and deploying generative AI or agentic AI applications into production
• Proficient in Python and modern backend frameworks such as FastAPI or Django.
• Experience with asynchronous processing and distributed task or event systems such as Celery
• Strong knowledge of databases, data modeling, APIs, and persistence patterns used in production
• Comfortable working in cloud-native environments with technologies such as AWS, containers

🎁 Benefits

• Participation in the company's annual cash bonus plan
• Variable compensation (OTE) for sales and customer success roles
• Equity
• Sign-on payments
• Comprehensive range of health, welfare, and wellbeing benefits