Senior Software Engineer, Customer Engineering

📋 Description

• Own the end-to-end resolution of complex, high-impact customer issues, including deep technical
• Act as a key liaison between customers, support, engineering, and product teams to drive timely
• Translate customer issues and recurring patterns into actionable insights, including well-defined
• Partner with product management and engineering to influence roadmap priorities, improve product
• Design, develop, and maintain scalable, web-based SaaS applications, contributing across the full
• Collaborate cross-functionally to ensure solutions meet standards for scalability, reliability, and

🎯 Requirements

• Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience
• 5+ years of hands-on experience developing and supporting enterprise-scale applications
• Strong computer science fundamentals, including data structures, algorithms, multithreading, and
• Solid experience with object-oriented design and modern architectural patterns (e.g., Domain-Driven
• Deep expertise in the .NET ecosystem, including C#, ASP.NET Core, and modern backend architecture
• Experience building and operating multi-tenant SaaS platforms, with strong proficiency in EF Core

🎁 Benefits

• Comprehensive compensation package including base salary between CAD $130,000 - CAD $148,000 plus
• RRSP and medical/dental coverage
• Total Rewards philosophy with more details from Recruiter