Senior Staff Engagement Manager

📋 Description

• Own and lead selected, simultaneous billable customer engagements and manage customer expectations
• Work with customers and stakeholders to understand and analyze engagement scope, requirements
• Own and drive project management activities and oversee completion of engagement kickoffs, project
• Prepare customer-facing and internal collateral such as solution presentations, blueprints
• Identify, prioritize, and own resolution of internal and customer escalations & project risks
• Makes use of productivity tools like FinancialForce, Salesforce, Metabase, Trello, etc. to maintain

🎯 Requirements

• Strong project/program management and services delivery experience with a track record of delivery
• Deep experience working with project financial fundamentals and PSA tools such as Financial Force
• Excellent customer-facing skills and ability to communicate with executives as well as other
• Exceptional organizational and change management skills with an ability to manage competing client
• Excellent presentation skills along with a strong understanding of professional services business
• Proven team player and team builder who loves to work in a fast-growing environment and is able to

🎁 Benefits

• Offers Bonus
• Offers Equity