Senior Strategic Account Manager

📋 Description

• Own a focused portfolio of Tier 1/2 multi‑product accounts with global scope.
• End‑to‑end ownership including executive access and complex commercial terms.
• Define engagement standards across QBRs, escalation, and account planning.
• Lead at‑risk account interventions and coach other Strategic Account Managers.
• Represent Behavox externally at industry events and advisory groups.

🎯 Requirements

• Expert-level understanding of multi-product, multi-region deployments in financial services.
• Executive engagement with C-suite and heads of risk/technology.
• Ability to define engagement standards, playbooks, and metrics.
• Experience with at‑risk accounts and escalation management.
• Excellent external representation and advisory board leadership.
• Strong cross-functional collaboration and communication.

🎁 Benefits

• A truly global mission with opportunities worldwide.
• Huge impact and learning potential from bold innovation.
• Highly competitive compensation.
• Fully covered health coverage for employee and family.
• Generous time-off and flexible work schedule.