Senior Strategic Account Manager

📋 Description

• Senior IC in Behavox's Strategic Account Management, managing 3–5 Tier 1/2 accounts with complex
• Own executive relationships at C-suite and Head-of level; provide advisory leadership on compliance
• Define engagement standards across QBRs, escalation, and account planning; create vertical
• Intervene in at-risk accounts and coach other SA Managers to resolution without displacing
• Represent Behavox externally at events and lead customer communities and advisory boards.
• Hybrid role based out of the New York office.

🎯 Requirements

• Proven experience with enterprise, multi-region account management in highly regulated industries
• Executive engagement skills with senior compliance, risk, and technology leaders.
• Ability to own end-to-end delivery, health, renewal/expansion strategies across geographies and
• Experience creating playbooks, metrics, and onboarding materials; strong collaboration and
• Strong communication and presentation skills; comfortable speaking at industry events.

🎁 Benefits

• Global mission with global teams
• Competitive compensation and health benefits for employee and family
• Generous time-off and flexible schedule