Senior Strategic Account Manager

📋 Description

• Multi-product, multi-region account ownership at scale. Manages the most complex accounts in the
• Escalation calibration and field deployment. Serves as the escalation point for the most sensitive
• Playbook and framework creation for repeatable execution. Creates reusable vertical playbooks
• Strategic commercial execution on high-value accounts. Owns renewal and expansion strategy for the
• Hiring calibration and team development through expertise. Participates actively in hiring and

🎯 Requirements

• Enterprise compliance technology at the highest account complexity. Expert-level understanding of
• Executive engagement at C-suite and Head-of level. Independently builds and sustains trusted
• Standards and process ownership for account management. Defines the engagement standard across
• At-risk account intervention and resolution. Serves as the deployment resource for complex or
• External representation and community leadership. Presents Behavox's customer success and product

🎁 Benefits

• A truly global mission with a passionate community in locations all over the world
• Huge impact and learning potential as our aspirations require bold innovation
• Highly competitive compensation
• Benefits include fully covered health coverage for employee and family
• Generous time-off policy and flexible work schedule