Senior Technical Customer Success Manager (Veza)

Added
19 days ago
Type
Full time
Salary
Salary not provided

Related skills

risk management cybersecurity renewal management customer success management executive engagement
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๐Ÿ“‹ Description

  • Serve as the accountable leader for the health, trajectory, and commercial posture of each assigned
  • Build trusted advisor relationships with CIO, CISO, and senior stakeholders.
  • Build and govern multi-year Success Plans for every strategic account.
  • Own renewal posture across the portfolio with no late-stage surprises.
  • Bring rigor and objectivity to evaluating account health.
  • Operate as the accountable leader for customer outcomes while partnering closely with Account

๐ŸŽฏ Requirements

  • 8+ years managing complex enterprise customers within Identity Access Management (IAM)
  • Experience within Identity Governance & Administration (IGA) is strongly preferred
  • Background in Cybersecurity is a requirement of the role
  • Demonstrated ownership of large, multi-threaded accounts with executive visibility
  • Proven experience driving renewals, expansion, and long-term customer value
  • Strong business and financial acumen with the ability to connect adoption to ROI
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