Senior Technical Success Management Partner, US Broadcast

📋 Description

• Provide technical consultation and product expertise during sales process
• Manage technical aspects of product set-up and integrations
• Troubleshoot and resolve technical challenges with clients
• Act as liaison between clients, support, and product teams
• Provide consultative recommendations to clients on product usage
• Monitor tech-focused client health metrics to identify potential issues

🎯 Requirements

• Experience in broadcast landscape or SaaS industry
• Strong technical knowledge of media and broadcast industries, data feeds, APIs, and graphics
• Excellent written and communication skills, ability to explain technical concepts simply
• Creative thinking and problem-solving skills
• Ability to partner with team members to resolve issues and identify patterns
• Excellent project management skills, managing multiple projects

🎁 Benefits

• Comprehensive benefits package
• Performance bonus program
• Equity stock purchase
• 401k contribution