Senior Technical Success Manager

📋 Description

• Build and nurture deep relationships with key customer stakeholders and operational service owners
• Offer expert technical guidance, proactive recommendations, and robust Technical Governance to
• Proactively Drive Adoption by identifying actionable insights, anticipating technical hurdles, and
• Provide technical expertise and organizational leadership to manage complex escalations
• Master Zscaler products and services to participate in the creation and sharing of intellectual

🎯 Requirements

• 8+ years of experience in customer-facing technical roles, featuring 3+ years driving value in
• Strong technical acumen with the ability to align customer business challenges to the Zscaler
• Proven ability to analyze customer data to gain key insights and develop tailored adoption
• Foundational understanding of AI/ML technologies and experience leveraging, securing, or
• Solid understanding of core networking protocols such as HTTP, DNS, SSL and technologies like DLP

🎁 Benefits

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!