Build relationships with stakeholders, conduct reviews, and identify growth opportunities
Anticipate challenges, provide proactive recommendations, and mitigate risks
Ensure successful solution adoption through expert advice
Collaborate with Sales, Support, and Product teams
Understand customer goals, challenges, and technical needs

🎯 Requirements

5+ years experience in customer-facing roles with technical expertise and account management
Foundational understanding of AI/ML technologies
Experience troubleshooting network issues with tools like Ping, Traceroute, MTR
Knowledge of ISO/OSI protocols including HTTP, SSL/TLS, FTP, DNS
Ability to travel approximately 10%

🎁 Benefits

Various health plans
Time off plans for vacation and sick time
Parental leave options
Retirement options
Education reimbursement
In-office perks

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