Shift Lead, Fusion Center Analysts

📋 Description

• Uphold a safety-centric, inclusive, and open-communication culture and conduct written and oral
• Become knowledge experts on all Zoox platforms
• Interact with contractors assigned to Zoox to answer questions, provide information, and ensure
• Act as a “player/coach” regularly and as the first point of contact to support service escalations
• Perform initial diagnosis and troubleshooting: Leverage your knowledge of autonomous vehicle
• Escalate unresolved issues and ensure timely intervention by higher-level teams.

🎯 Requirements

• 6+ years of experience working in a high-level collaborative environment and promoting a teamwork
• 2+ years of experience in technical troubleshooting, ideally within the automotive or
• Proven ability to problem-solve and improve operational efficiency
• Experience working in a complex technical environment
• Proactive mindset and resourcefulness
• Strong written and verbal communication skills to coordinate with team members and management and

🎁 Benefits

• Bachelors degree
• 3+ years of autonomous vehicle industry or operations experience
• Experience with electric vehicle technology
• Experience with remotely supporting vehicle troubleshooting & experience with vehicle hardware
• Experience with Linux & Python-based programming systems for fleet-level data processing
• Experience with software that interfaces with hardware