Shopper Insights Senior Client Lead

📋 Description

• Build, develop and own relationships with assigned client contacts and retailer stakeholders
• Create and manage account plans, delivery priorities and governance processes to ensure successful
• Translate insights, analytics and customer understanding into compelling recommendations and
• Identify opportunities to expand client partnerships through upsell, cross-sell and renewal
• Partner closely with cross-functional teams to deliver integrated solutions and exceptional client
• Coach and support junior team members, contributing to team capability development and

🎯 Requirements

• Experience managing supplier, brand or CPG client relationships within a retail-facing, consulting
• Strong analytical and problem-solving skills with the ability to transform complex information into
• Excellent communication, presentation and storytelling skills that influence decision-making at
• Commercial awareness and a track record of helping clients achieve growth and business objectives.
• The ability to manage multiple priorities and build effective relationships across a broad range of
• Experience coaching, mentoring or supporting the development of colleagues.

🎁 Benefits

• Comprehensive rewards package
• Flexible working hours
• Birthday off
• Investment in cutting-edge technology
• Agile working opportunities
• Inclusive culture with thriving networks (dh Gender Equality Network, dh Proud, dh Family, dh One