Site Director, DC

📋 Description

• Lead all fulfillment center operations including inbound receiving, put-away, picking, packing
• Deliver high service levels for same-day, next-day, and peak-season order fulfillment (e.g.
• Ensure high order accuracy, fast cycle times, and consistent customer experience across all
• Own peak planning and execution (holiday surges, flash sales, promotional events).
• Manage labor forecasting, flex staffing models, and capacity planning to meet demand volatility.
• Develop contingency plans to ensure uninterrupted operations during demand spikes or system outages.

🎯 Requirements

• Bachelor's degree in supply chain, Operations, Engineering, Business, or related field (Master's
• 8–12+ years of operations leadership experience in e-commerce, omnichannel, or high-volume
• Proven experience managing large, multi-shift teams in a fast-paced fulfillment environment.
• Deep understanding of e-commerce fulfillment workflows and last-mile delivery requirements.
• Strong data-driven decision-making and KPI management skills.
• Experience leading automation, technology, and change initiatives.