Added
18 days ago
Type
Full time
Salary
Salary not provided

Related skills

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📋 Description

  • Provides support to partners with a high attention to detail
  • Researches, analyzes, and documents findings
  • May influence others within the Services & Support team through the explanation of facts
  • Interacts with partners to provide support via email, phone, chat, cases, and remote sessions
  • Maintains a knowledge base of our products and services and provides high quality support to
  • Discusses partners’ operational challenges and evaluates business data to identify areas of

🎯 Requirements

  • Ability to work independently on projects and processes with general supervision
  • Practical knowledge of applicable work area
  • Ability to situationally adapt and understand new technology/processes as per partner requirement
  • Strong customer service skills
  • Strong desire to help our partners and peers
  • Excellent written and verbal communication skills
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