Software Trainer

📋 Description

• Own customer-facing training engagements from planning through delivery, serving as the primary
• Independently learn the enterprise software and individual customer configurations deeply enough to
• Create and maintain engaging training materials, including exercises, job aids, quick-reference
• Deliver interactive training virtually and on-site, adapting teaching methods and content to each
• Collaborate with leadership, product managers, and subject matter experts to keep training
• Manage training schedules and deployments across multiple customer accounts while maintaining

🎯 Requirements

• Bring at least 3 years of experience delivering technology-based training to adult learners and
• Hold a bachelor's degree in a related field, with formal training or learning-and-development
• Demonstrate the ability to work effectively with subject matter experts and learn complex
• Have strong technical writing skills and experience creating clear job aids, quick-reference
• Possess excellent written, verbal, presentation, and facilitation skills, with the ability to
• Be proactive, self-motivated, and comfortable working independently, with a genuine interest in

🎁 Benefits

• Fully remote position based in Canada.
• Approximately 25% travel across the U.S. and Canada, providing opportunities for both virtual and
• Opportunity to become a product subject matter expert while working with complex enterprise
• High-ownership role with significant autonomy over customer training, curriculum development, and
• Exposure to professional services, enterprise technology, customer enablement, and benefits
• Collaboration with product leaders, subject matter experts, and customer-facing teams in a dynamic