Special Processing Specialist II (Remote)

📋 Description

• Review and process appeals, condolences, QMCSO orders, Medicare L-564 forms, and POA requests
• Verify eligibility and manage elections, record updates, and coverage activation per SOPs.
• Submit life and disability claims timely with complete and correct information.
• Apply client-specific requirements across multiple workstreams.
• Provide proactive, accurate, and empathetic support to enhance member experience.
• Communicate professionally with members, internal teams, and external partners.

🎯 Requirements

• Bachelor’s degree preferred in Human Resources, Business Administration, or related field.
• 2–3 years experience in HR operations or employee support.
• Strong knowledge of benefits processing and compliance requirements.
• Proficiency with HRIS and Microsoft Office.
• Excellent attention to detail and ability to manage confidential information.
• Strong communication skills and ability to work collaboratively while adhering to HIPAA, IRS, and

🎁 Benefits

• comprehensive benefits package
• pay for this position is $18.50 per hour