Specialist, B2B Account Recovery

📋 Description

• Own a portfolio of restaurant partner accounts in default, driving recovery efforts from initial
• Develop recovery strategies tailored to each partner's financial and operational circumstances.
• Maintain consistent communication with restaurant owners and operators while ensuring timely
• Prioritize accounts based on financial exposure, contractual obligations, and business risk.
• Escalate complex or high-risk matters appropriately while independently managing day-to-day
• Lead negotiations with restaurant owners to resolve contractual defaults through payment plans

🎯 Requirements

• 3–5 years of experience in B2B collections, commercial account recovery, credit, receivables
• Experience negotiating payment plans, settlements, or commercial resolutions.
• Strong understanding of commercial agreements and contractual obligations.
• Experience conducting financial negotiations with business owners or executive stakeholders.
• Experience using CRM platforms such as Salesforce, HubSpot, or similar systems.
• Strong organizational, written, and verbal communication skills.