Specialist Customer Success Manager, Actimize

📋 Description

• Serve as a key pillar within the XSE Center of Excellence (CoE).
• Develop deep business and domain expertise across XSE projects.
• Act as the primary point of contact for IFM-related advice, best practices, and regional guidance.
• Become the subject matter expert across all IFM offerings, including Cards, Deposits, Mule, and
• Mentor and assist implementation teams throughout the IFM project lifecycle.
• Own IFM capability development and implementation readiness across delivery teams.

🎯 Requirements

• Relevant experience in IFM implementations, banking platforms, or financial technology solutions.
• Strong domain knowledge of IFM products and offerings, including Cards, Deposits, Mule, and related
• Proven experience leading complex implementation and migration projects.
• Strong understanding of banking and financial services business processes.
• Experience providing technical leadership and mentoring development and delivery teams.
• Ability to conduct root cause analysis and resolve complex technical challenges.

🎁 Benefits

• Join an ever-growing, market disrupting, global company where the teams – comprised of the best of
• Endless internal career opportunities across multiple roles, disciplines, domains, and locations.
• NiCE-FLEX hybrid model: 2 days working from the office and 3 days of remote work each week.