Sr Business Operations Mgr

📋 Description

• Design and stand up the operational framework for Carahsoft across the US and Canada, including
• Define the operating cadence (business reviews, forecast calls, issue triage) and the documentation
• Establish clear decision rights between ServiceNow and Carahsoft for pricing, deal registration
• Own the end-to-end reseller onboarding process through Carahsoft, from partner qualification
• Work with Carahsoft's partner and vendor teams to build activation plans and track partner
• Identify enablement gaps and coordinate with ServiceNow partner enablement to close them.

🎯 Requirements

• 8+ years of experience in channel operations, distribution management, or indirect sales
• Direct experience managing or operationalizing a distributor or channel partner program in the US
• Working knowledge of public sector contracting, including GSA schedules and cooperative purchasing
• Familiarity with the commercial requirements that affect distribution, including sales tax, export
• Strong operational discipline: able to translate a launch plan into a working system, track it, and
• Excellent written and verbal communication in English.

🎁 Benefits

• Health plans, including flexible spending accounts, 401(k) Plan with company match, ESPP, matching
• Equity (when applicable) and variable/incentive compensation, depending on role.
• Base pay range: $148,400 - $259,700.