Own strategic Enterprise ANZ accounts across adoption, expansion, and escalation.
Lead technical strategy for complex deployments and drive customer value.
Create playbooks and repeatable fixes to raise team capability.
Use AI tools to accelerate content creation, patterns, and workflows.
Lead complex customer interactions and provide technical escalation support.

🎯 Requirements

5-8 years in a customer-facing technical role.
Hands-on web tech: HTML, CSS, JavaScript, REST APIs.
Experience managing strategic Enterprise accounts with exec stakeholders.
Able to solve ambiguous problems with multiple variables.
Link technical work to business outcomes like retention and ROI.
Mentor junior teammates; use AI tools to accelerate work.

🎁 Benefits

Hybrid work culture with in-office 3 days per week in Sydney.
Flexible benefits with monthly health stipend.
Equity and above-market retirement contributions.
Strong parental leave.

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