Act as an advocate for our customers
Oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption
Oversee the engagement and outcomes for customers in your portfolio
Ensure customers are technically healthy and on the most recent version of our product
Leverage existing Success Plays to assist customers, but also assist new Success Plays
Work with customers to create new use case/success stories

🎯 Requirements

Experience in leveraging or critically thinking about how to integrate AI into work processes
Minimum 7 years of related work experience; OR equivalent work experience
Creativity with comfort running projects independently
Improve complex issues through analysis and resolution
Succeed in working collaboratively
ServiceNow certifications

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