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Sr. Customer Success Manager, Enterprise

Customer Support

Added

8 days ago

Location

🇩🇰 Copenhagen

Type

Full time

Salary

Salary not provided

Related skills

account management customer success saas enterprise life sciences

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📋 Description

Strategic advisor to enterprise customers
Own end-to-end relationship and adoption plans
Lead executive reviews and drive retention & growth
Collaborate with Product/Engineering/Sales for seamless experience

🎯 Requirements

5+ years in Customer Success/Account Management in B2B SaaS
Experience managing high-ARR accounts with senior stakeholders
Strong project management across multi-threaded initiatives
Life Sciences exposure preferred; clinical/medical affairs a plus

🎁 Benefits

Competitive salary + equity
5 weeks vacation + wellness days
Pension with employer match
Stipends for health, mobile, and home office
Low-hierarchy, high-trust culture; hybrid work

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