Sr. Customer Technical Architect

📋 Description

• Act as the primary technical point of contact for customers, building strong relationships.
• Collaborate with internal stakeholders (sales, account management, product) to understand the
• Design scalable and robust technical solutions that meet customer requirements. Create and maintain
• Provide expert advice on best practices, solution architecture, and technology choices. Help
• Conduct POCs to test and evaluate new features released by PDE.
• Assist customers in troubleshooting and resolving complex technical issues beyond the scope of

🎯 Requirements

• 10-15+ years experience required in a similar technical role
• Significant experience in IT Infrastructure and/or software development, with special emphasis in
• Proficiency in virtualization/cloud-native architectures, containerization, observability, and
• Virtualization (VMWare, Hyper-V, Xen Server, etc…)
• Storage (Netapp, EMC, HPLeftHand, Dell Equallogic, etc…)
• LoadBalancers (f5 bigIP, NetScaler, Barracuda, etc…)

🎁 Benefits

• Comprehensive health, dental and vision coverage
• Generous parental leave policies
• Access to our Employee Assistance Program and various Wellness programs
• 401K with company matching
• Lifestyle Spending Account
• Unlimited vacation policy