Sr. Director, Global Sales & CS Operations

📋 Description

• Build and lead a high-performing team. Hire, coach, and develop a Sales & CS Ops organization
• Own Sales Ops end-to-end. Territory and quota design, pipeline and forecast management, and
• Own CS Ops end-to-end. Renewal and churn reporting and forecasting, data hygiene, health scoring
• Drive the data-driven narrative. Own reporting and analytics across the full funnel; turn complex
• Be a trusted business partner. Build deep business acumen across Sales and CS; influence VP-level
• Drive impact through AI. Unlock productivity gains for AEs, CSMs, and RevOps through AI-enabled

🎯 Requirements

• 8+ years in Sales Operations or Revenue Operations roles, including experience leading teams and
• Track record owning the full Sales & CS Ops stack — quotas, territories, forecasting
• Strong analytical foundation — comfortable building the model and the narrative, not just reviewing
• Experience influencing senior stakeholders and driving alignment in a matrixed organization.
• Genuine curiosity about AI/automation and a history of turning that curiosity into shipped
• Working fluency with Salesforce and modern GTM tech — enough to be a sharp business partner to