Sr. Implementation Manager

📋 Description

• Build and manage project plans to drive implementing and/or migrating the H1 solution(s) to our
• Develop, iterate on or inform processes to create operational efficiencies within the services
• Lead high visibility H1 initiated projects that impact customers and require both internal and
• Be the point of contact for the CSM to get project updates from Product/Engineering
• Manage customer deliverables against Key Performance Indicators (KPIs)
• Partner with Customer Success to ensure high degree of customer satisfaction is achieved through

🎯 Requirements

• 5+ years of project management experience
• 2+ years of experience implementing SaaS or data solutions in the healthcare space
• Effective communication and presentation skills, and the ability to successfully communicate with a
• Track record of success in a results-driven, fast-paced environment
• Demonstrate grit, resilience and tenacity with a desire to succeed on your own terms scaling with

🎁 Benefits

• Full suite of health insurance options, in addition to generous paid time off
• Pre-planned company-wide wellness holidays
• Retirement options
• Health & charitable donation stipends
• Impactful Business Resource Groups
• Flexible work hours & the opportunity to work from anywhere