Sr. Provider Customer Success Manager - Payer, Provider & Convener

📋 Description

• Manage strategic partnerships with clients, main liaison.
• Identify opportunities to improve customer performance via data analysis.
• Foster collaboration among affiliated clients and share success stories.
• Advise clients on adopting solutions aligned to goals; deliver value.
• Craft narratives on product utilization to illustrate ROI.
• Build long-term account plans and provide ongoing consultative support.

🎯 Requirements

• 2-5 years healthcare experience in health systems, hospitals, or acute care.
• Exposure to healthcare organizations.
• Strong written and verbal communication abilities.
• Excellent organizational, project, and time management.
• Relationship-building and collaboration capabilities.
• Strategic thinking with strong analytical skills; travel up to 30%.
• Experience with CRM tools.
• Experience with SaaS or EHR; entrepreneurial spirit is a bonus.

🎁 Benefits

• Remote role in the USA
• Part of a total rewards package
• Opportunities for career growth
• Work with healthcare providers and health plans