Sr Software Engineer

📋 Description

• Design, develop, enhance, test, and deploy ServiceNow applications and platform customizations to
• Troubleshoot and resolve ServiceNow incidents, technical issues, and support tickets while ensuring
• Implement and maintain core ITSM processes, including Incident Management, Problem Management
• Develop and configure business rules, client scripts, UI pages, UI actions, UI policies, access
• Integrate ServiceNow with external systems using technologies and protocols such as SSO, SAML, SSL
• Use update sets to manage and migrate customizations across ServiceNow instances while maintaining

🎯 Requirements

• At least 10 years of total professional experience, including a minimum of 5 years of hands-on
• Proven experience working within an IT Service Management (ITSM) organizational structure and
• Strong ServiceNow development and customization skills, including business rules, client scripts
• Practical knowledge of integration technologies and protocols, including REST, web services, LDAP
• Familiarity with front-end development technologies such as HTML, CSS, and AngularJS.
• Good understanding of ITIL principles and service management best practices.

🎁 Benefits

• A full-time opportunity in a collaborative, service-oriented work environment.
• A remote work arrangement based in India.
• A comprehensive employee benefits package.
• Additional employee perks designed to support comfort, engagement, and work-life satisfaction.
• Opportunities for continuous learning, professional development, and the advancement of ServiceNow
• A culture that encourages collaboration, knowledge sharing, and meaningful contributions to