Sr Technical Account Manager, Enterprise

📋 Description

• Own day-to-day relationship with a key Axon customer.
• Provide best practices and technical expertise to meet goals.
• Collaborate with cross-functional teams on product roadmaps.
• Lead deployment and project tasks for the core deployment plan.
• Drive customer efficiency and confidence in workflows.

🎯 Requirements

• Bachelor's degree or equivalent experience.
• 7+ years with major city/enterprise customers.
• Proven track record in managing customer relationships.
• Knowledge of SaaS, cloud, virtualization, storage.
• Knowledge of routing, switching, Wi‑Fi, telecoms, Internet tech.
• Excellent written and verbal communication.

🎁 Benefits

• Competitive salary and 401k with employer match.
• Discretionary paid time off.
• Paid parental leave for all.
• Medical, Dental, Vision plans.
• Fitness Programs.
• Learning & Development programs.