Sr. User Experience Designer

📋 Description

• Own design for new Maintenance Performer capabilities from early problem framing through shipped
• Frame problems with product management and engineering, propose options, prototype to learn, and
• Define what the agent handles and where people stay in control, and make what it did visible
• Design how a partner vendor network fits into maintenance coordination
• Help shape voice AI for the Maintenance Performer, including how conversations are designed and how
• Make new Performer capabilities self-serve, and build them on the workflows and system of record

🎯 Requirements

• Minimum of 5 years of experience in user experience or product design, with meaningful time on
• A portfolio demonstrating design process, judgment, and impact on work that started with open
• Experience designing for more than one user type within a single product or service
• Experience partnering directly with product management and engineering to shape roadmap and

🎁 Benefits

• The compensation that we reasonably expect to pay for this role is: $125,600 - $157,000 (base
• Offers Bonus
• Regular full-time employees are eligible for benefits.