Staff Conversational Designer (PST)

📋 Description

• Define the persona and voice system for Deepgram voice agents, and keep it coherent across
• Design turn-taking, barge-in, and end-of-turn behavior with ML and Engineering, tuning
• Design conversational repair, no-match and no-input handling, and confirmation strategy, including
• Own latency-aware pacing and perceived responsiveness: brevity, backchanneling, hold and filler
• Establish conversational-quality evals and a transcript review practice that turns production
• Build the reference agent experiences and developer-facing design guidance that demonstrate

🎯 Requirements

• Deep experience designing conversational behavior for LLM-based voice agents or assistants, not
• Real fluency with the speech pipeline, from ASR through LLM to TTS, and a working understanding of
• A track record designing turn-taking, interruption, repair, and confirmation patterns that shipped
• Evidence of building quality measurement into the practice: evals, transcript review, benchmarks
• Exceptional writing craft, including sample dialogs, design guidance, and documentation that others
• Experience influencing engineering and ML partners on behavior they own, without authority over them

🎁 Benefits

• Offers Equity
• Offers Bonus
• $180K – $240K